Change of Circumstance Service

SLC have introduced an on-line function for HEIs to submit Change of Circumstance (CoC) notifications.

The CoC Service, which is part of the wider Student Information Service (SIS), utilises the HE Portal, allowing CoC notfications to be created and submitted via the on-line function. On submission the notifications are sent automatically for processing. All change of circumstance notifications must be entered via the CoC Service within SIS with the exception of CoCs for SAAS students - these should continue to be submitted via the paper form to SAAS.

In order to assist HEIs in submitting a large number of CoCs, users can submit upto 500 notifications at the same time, covering all categories, via an XML file. In order to aid HEIs in developing an XML File for the bulk upload facilty we have a CoC Bulk File Upload Technical Specification along with the supporting documentation (sis-xsd and hei-types-xsd). If any HEI wishes to test their XML file before attempting to submit to the live environment, we offer a test environemnt for use. Please refer to the Partner Test Guidelines document or contact the HEI Services Team for further information.

CoC User Guide

As the CoC Service is part of SIS, guidance can be found starting on page 50 of the attached user guide.

CoC User Access

Any user access requests for the CoC Service should be forwarded to the HEI Services Team

Enhancements

Click here to view the catalogue of proposed Enhancements. Send any suggestions to the HEI Services Team

CoC e-Learning Modules

Please click here to access the CoC e-Learning Training Modules.