The group aims to meet three times a year, with its primary
purpose being to:
- Review and input to the development and improvement of
processes and procedures governing interactions between SLC &
HEIs.
- Review the service 'readiness' at an early stage in the annual
cycle in terms of information being updated on courses, bursary
rules and other annual information.
- Review financial transfers of fees and the triggers involved in
enabling this to happen each year including the attendance
confirmation process and change of circumstance processes.
- Review all changes and improvements to 'HEI Services' i.e. the
services provided by SLC to HEIs, to gain the expert advice and
input of HEIs to the design of the planned changes and
improvements
- Review communication plans to HEIs including activity of HEI
Relationship Managers, annual conferences and regional events
Terms of Reference
The Terms of Reference for the group can be found here.
Group Membership
Details of the HEI Service & Finance Stakeholder Group
membership is available here.