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The team acts as a primary point of contact for higher education providers with regards to general advice, best practice and future developments. They can be contacted at HEP_Services@slc.co.uk.
The Operations Services department manage the day to day running of business to business systems. The department also work Higher Education Providers regarding operational queries and issues.
Should you have queries of a business operations nature, please contact Operations Services through the HEP Helpline telephone number and service specific email addresses as listed:
HEP helpline: 0300 100 0642
Courses Service: firstname.lastname@example.org
Student Information Service: email@example.com
Tuition Fee Payments: firstname.lastname@example.org
Change of Circumstance: email@example.com
Bursary Service: firstname.lastname@example.org
Financial Information Service: email@example.comMeet your Funding Information Partner Account Managers